The stand-alone version of Dameware does not include the Central Server and does not support Internet Sessions with remote end users outside of your network.īelow is a guide for upgrading Dameware as well as installation guides for both the centralized Dameware and the stand-alone Dameware products. When the Mini Remote Control client agent service is installed and running on a remote system, the. Monitor the Vault and the DR Vault from a Remote Location. Share files, including hot fixes and executables, with the end user. tional information, see MRC Client Agent Service settings. Manage the Vault, DR Vault, ENE, and CVM from a Remote Location. In addition to the remote control feature, Dameware Mini Remote Control enables you to: Chat with the end user. Dameware Remote Support centralized also enables you to initiate Internet Sessions to support remote end users outside of your network. Dameware Mini Remote Control is an affordable remote control software for all your customer support and help desk needs. ![]() The centralized version of Dameware offers the Dameware Central Server, which you can use to manage Dameware licenses, Global Host Lists, and Dameware users. Dameware is comprised of two key products- Dameware Remote Support ( DRS) and Dameware Mini Remote Control ( MRC), and these are available in a stand-alone version or a centralized version.
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